Fill in the form below to get in touch and we’ll get back to you as soon as possible. Alternatively you can contact us directly by email at customerservices@billy-gift.co.uk.
Please note that our office hours are 9am-5pm Monday to Friday. If you contact us over the weekend we’ll get back to you as soon as we can on Monday morning!
Who am I getting in touch with?
Billy is a small business with a tiny team of three! If you’d like to find out a bit more about us you can meet the team here.
Need an answer right away?
If you have a question about our products, customisation or making an order you may be able to find the answer in our FAQs. You can also find our estimated shipping times there.
If you realise you’ve made a mistake on your custom order, you will need to contact us as soon as possible with your order number.
If you need further information about delivery, returns or exchanges, you can find our shop’s Delivery and Returns policies here.
We’re on the lookout for environmental and ecological businesses or charities to collaborate with. If you’d like to work with us, or you have an idea you’d like to share about making our business greener please send us an email!
Or if you’re shopping from the States check out our new US shop here!
